Customer Guides
Helios Help Center
Find Experts
The Experts page is where businesses discover, evaluate, and connect with manufacturing professionals across machining, operations, safety, quality, ERP, lean, supply chain, and more. Find and engage manufacturing experts with the simplicity of on-demand hiring. Browse profiles, compare experience, and connect with the right people without the friction of traditional recruiting.
👥 Who Is It For?
🏭 Businesses
Discover and hire manufacturing professionals on demand. No long-term commitments. Browse, evaluate, and connect with experts across all manufacturing disciplines.
🎬 Video Tutorial
⭐ Key Features
Browse expert profiles with banner images, headlines, industries, skills, and rate ranges.
Filter by skills, industries, certifications, work style, rate range, and more.
Map view - find experts available in your area for on-site work.
Save experts to your Collection for future projects.
Message experts directly or invite them to a gig from their profile.
Can't Find Expert - submit a request if you can't find the right match.
⭐ Key Terms
ExpertAn independent professional listed on Helios who offers skills and services to businesses.
Hourly Rate RangeThe expert's minimum and maximum hourly billing rate displayed on their profile card.
Types of WorkThe engagement models an expert accepts: Gigs & Contracts, Full-Time, Part-Time, Temporary/Seasonal, or Flexible Engagement.
Ways I WorkHow the expert prefers to deliver: Remote, On-Site, Hybrid, or Travel-Based.
Skills & CompetenceA structured list of the expert's specific skills organized by category, with a maturity level (1 through 5).
CollectionYour personal list of saved or starred expert profiles.
Invite to GigA button that sends an expert a direct invitation to apply to one of your open gig postings.
Can't Find ExpertA button to submit a request for expert types not currently found in the directory.
📋 Understanding the Page Layout
The Experts page displays expert profiles in a card grid. Two tabs appear at the top: All Experts and Collection (your saved experts). A search icon, filter icon, sort icon, grid, list, and compact view toggle appear in the top-right. A Can't Find Expert button at the far right lets you submit a request for an expert type not yet on the platform. Each card shows: cover image, profile photo, name, headline, industry count, skill count, rate range, a star icon to save to Collection, and a View More button.
🔑 Step-by-step Guides
How to Browse and Find Experts
01
In the left navigation under Hire Help, click Experts.
02
Use the All Experts tab to browse the full directory.
03
Use the Search icon to search by name, skill, or keyword.
04
Click the Filter icon to narrow by skills, industries, certifications, work style, or rate range.
05
Toggle to Map View to find experts available for on-site work in your area.
06
Click View More on any card to open the full expert profile.
How to Evaluate an Expert Profile
01
Review the Overview tab - summary, work types, rate range, and work modes.
02
Review Experience & Skills - career history, industries, skills matrix with maturity levels, software, and machines.
03
Review Certifications I Hold - credentials relevant to compliance-sensitive work.
04
Review Work I've Done - real examples of past projects and deliverables.
05
Review Helios Services I Offer - any packaged service listings you can request directly.
How to Connect with an Expert
01
Click the Star icon on any expert card or profile to save them to your Collection.
02
Click the Message icon to start a conversation through Message Hub.
03
Click Invite to Gig to invite them to apply to a specific posting you've created.
04
Use the Share button to share their profile with a colleague.
What to Do If You Can't Find the Right Expert
01
Click Can't Find Expert at the top-right of the Experts page.
02
Describe the skill area, industry, and type of engagement you need.
03
Submit. The Helios team will help guide you to the right match or next step.
❓ Frequently Asked Questions
How is the hourly rate range determined?
Experts set their own rate range when creating their profile. The rate displayed is the range they are willing to work within for consulting, contract, or gig-based engagements.
Can I message an expert before committing to a project?
Yes. Click the Message icon on any expert's profile to start a direct conversation in Message Hub. Use this to ask questions, discuss your needs, or confirm availability before formally engaging.
What does the maturity level in the Skills table mean?
The maturity scale reflects the expert's self-assessed proficiency: Familiar (1), Developing (2), Proficient (3), Advanced (4), and Master (5).
🔧 Troubleshooting
I am filtering by industry but getting no results.
Some industries may have fewer registered experts. Try broadening your search by removing one or more filter criteria, or use the Can't Find Expert option to request a match.
I clicked Invite to Gig but no gigs appear in the list.
This means you don't have any active Gig Postings. Create a Gig Posting first, then return to invite the expert.
💡 Tips for Getting the Most Out of Experts
-
⭐
Use the Collection tab to build a shortlist of experts you'd like to work with before committing to a request.
-
⭐
The Can't Find Expert button is the fastest way to alert the Helios team that a specific expertise gap exists. Submissions are reviewed and new experts are recruited based on demand.
-
⭐
Check an expert's Services count on their card to see if they offer pre-packaged services you can request directly, rather than posting a custom gig.
