Trust, Safety and Security
At Helios, trust, safety, and security are not afterthoughts. They are core to how we design the platform, shape our policies, and support our growing ecosystem. We recognize that manufacturing relationships are built on credibility, professionalism, and confidence, and our goal is to create an environment where those qualities are protected and reinforced. From clear community standards and responsible data practices to safeguards that help reduce misuse, fraud, and harmful behavior, we are committed to building a platform people can rely on. Helios is designed to support serious work, meaningful collaboration, and trusted connections across the manufacturing ecosystem.
Platform Rules & Safety
Policies, standards, and behavioral expectations that help create a safe, respectful, and trustworthy environment for everyone using the platform.
Community Guidelines
Rules for respectful behavior, acceptable participation, and healthy community interactions.
Code of Conduct
Standards for professional, ethical, and respectful conduct across the platform.
Violence and Misconduct Policy
Prohibits threats, harassment, abuse, violence, and other harmful behavior.
Copyright Policy
Explains how copyrighted material is protected and how infringement claims are handled.
Privacy & Data
Information about how personal data is collected, used, stored, shared, and protected, along with the privacy rights available to users in different regions.
Privacy Policy
Overview of how user data is collected, processed, shared, and safeguarded.
California Privacy Notice
Explains privacy rights and disclosures required under California privacy laws.
PIPEDA Privacy Notice
Privacy notice explaining rights and data handling under Canada’s PIPEDA requirements.
GDPR Privacy Notice
Privacy notice outlining data rights and protections under the EU GDPR.
Legal & Compliance
The legal terms, compliance statements, and regulatory disclosures that govern platform use and explain our broader legal and ethical responsibilities.
Terms of Service
The main legal agreement covering platform use, responsibilities, and user obligations.
Modern Slavery Statement
Statement describing efforts to prevent forced labor and unethical practices in operations and supply chains.
Seller, Expert & Vendor Verification & Eligibility Standard
Statement describing eligibility standard
