A Helios Expert is a manufacturing professional who brings real-world knowledge, technical skill, and practical problem-solving experience to the Helios community.

From CNC programmers and machinists to quality specialists, maintenance leaders, tooling experts, engineers, consultants, trainers, and retired industry professionals, Helios Experts help companies access the know-how they need when it matters most.

Learn more through the Helios Expert Portal guide .

Helios is built for people who know manufacturing. If you have hands-on experience, technical knowledge, or specialized industry capability, you can create an Expert profile and start building your presence.

Whether you are an active professional, independent consultant, part-time specialist, trainer, or retired expert, Helios gives you a place to turn your expertise into opportunity.

Experts can earn by offering manufacturing-focused services such as Quick Tasks, Gigs, consulting, training, mentoring, troubleshooting, documentation support, process improvement, and technical reviews.

Helios helps experts package their knowledge into practical services that companies can discover, request, and use to solve real manufacturing challenges.

Companies can discover Experts through Helios search, profile keywords, service listings, recommendations, content posts, ratings, reviews, and direct inquiries.

A complete and well-written Expert profile helps companies quickly understand your capabilities, experience, and fit for their manufacturing needs.

Helios encourages Experts and companies to first resolve concerns through clear communication and documentation. If the issue cannot be resolved directly, users may follow the Helios support or dispute process where available.

Useful documentation may include messages, agreed scope, files, screenshots, deliverables, revision history, and payment records.

Helios collects the information needed to operate the platform, support user profiles, enable communication, improve discovery, process requests, and help keep the community safe.

This may include account details, profile information, company information, role type, uploaded content, messages, support requests, payment-related information, and platform usage data.

Where settings are available, users can update or manage profile information, visibility, contact details, content, and other public-facing information.

Helios encourages users to keep their profiles accurate, professional, and aligned with what they want the manufacturing community to see.

Helios may work with trusted service providers that help operate the platform, such as hosting providers, analytics tools, payment processors, security tools, support systems, and other vendors needed to deliver platform services.

Information is shared only as needed to support platform functionality, safety, compliance, and service delivery, as described in the Helios Privacy Policy.

Helios is designed to collect only what is needed to operate the platform and support the community.

Helios will not intentionally collect unnecessary sensitive information such as full payment card numbers, full bank account details, readable passwords, biometric data, continuous precise location tracking, private device content, or sensitive personal details unrelated to platform use.

Helios also does not sell users’ personal information to advertisers and does not knowingly collect personal information from children or users below the minimum age required by the Terms of Service.

Private messages are not intended to be publicly visible. However, Helios may review messages when needed for support, safety, abuse prevention, dispute resolution, legal compliance, or policy enforcement.

Users should avoid sharing highly sensitive, confidential, proprietary, or restricted information unless they are authorized and comfortable doing so.

Helios aims to use reasonable administrative, technical, and organizational safeguards to help protect user information.

No digital platform can guarantee absolute security, so users should also protect their accounts by using strong passwords, safeguarding login credentials, and reporting suspicious activity.

Refund eligibility depends on the transaction, order, service scope, completion status, and Helios policies.

If a payment was processed through Stripe, Stripe may help process the refund according to the applicable payment flow and platform rules.

If a payment dispute or chargeback occurs, Helios will review the transaction. Users may be asked to provide evidence such as messages, invoices, service scope, delivery confirmation, order details, or proof of fulfillment.

Clear documentation helps support a fair and efficient review.

For Helios transaction questions, order concerns, service issues, refunds, platform fees, or dispute support, contact Helios support first via chat icon found in our website, or email (support@helios.supplies)

For Stripe account access, onboarding, verification, bank account, payout, or Stripe Dashboard questions, users may also visit the Stripe Help & Support Center .

Helios is designed for the broader manufacturing ecosystem, including machine shops, manufacturers, vendors, suppliers, students, schools, training organizations, industry associations, and manufacturing professionals.

Whether you are looking to build visibility, share knowledge, discover resources, or connect with the industry, Helios gives you a manufacturing-focused place to do it.

Helios resolves fragmentation in manufacturing by acting as a central connection layer for people, knowledge, vendors, resources and opportunities that are currently scattered across different places.

It is designed around manufacturing discovery, technical resources, supplier visibility, shop-floor knowledge, tooling catalogs, and industry collaboration.

Helios is currently accessible through its web platoform. You can use Helios from a desktop, tablet or mobile browser without needing to download an app. Helios is built as a mobile-friendly web platform, giving users convenient access from any mobile device

As Helios grows, we may explore dedicated mobile app options to make it even easier for users to access experts, vendors, catalogs, resources, and manufacturing opportunities on the go. For now, you can visit Helios directly through your browser at www.helios.supplies