Getting Started
Helios Help Center
How Helios Works
Helios is organized around two primary user types: Businesses and Experts, and three core engagement models: Services, Gigs, and Quick Tasks. Understanding how these fit together is the fastest way to get value from the platform.
👥 The Platform Structure
🤝 Hire Help
Services, Gigs, and Quick Tasks let businesses connect with experts for on-demand manufacturing support
🏢 Build Presence
Business Profiles and Expert Profiles create structured, discoverable identities in the manufacturing ecosystem
🛠️ Productivity Tools
Catalogs+, Equipments, Activities, Helios Drive, and Bookmarks digitalize day-to-day operations
🌐 Explore
Business Listings, Expert directories, and Events let you discover and connect across the ecosystem
🔄The Engagement Flow
A business identifies a need: expertise, a project, or a quick fix.
↓
They choose the right model: Service (expert-defined), Gig (business-defined), or Quick Task (fast, focused help).
↓
They connect with the right expert: browse profiles, evaluate experience, and reach out.
↓
Both parties agree on terms and sign a contract through the platform.
↓
Work is completed, documented through Work Records, and payment is processed.
⭐ Key Terms
Servicea packaged expert offering with defined scope, deliverables, and pricing
Giga custom project posted by a business for experts to apply to
Quick Taska short, focused request for fast-turnaround expert help
Work Recorda submission by an expert documenting completed work, triggering invoice generation
❓ Frequently Asked Questions
Which engagement model should I use?
Use Services when an expert already offers what you need and the scope is defined. Use Gigs for custom projects where you want competitive proposals. Use Quick Tasks when you need fast, focused help without a full project setup.
