Customer Guides
Helios Help Center
Business Profile
Your Business Profile is your company's public-facing page on Helios, a structured, detailed representation of your capabilities, certifications, equipment, and offerings. Turn a basic company listing into a trusted manufacturing presence. No ads. No paid placements. Visibility earned through real capabilities.
👥 Who Is It For?
🏭 Businesses
Present your full capabilities, certifications, equipment, and offerings so buyers, experts, and partners can find you, understand you, and trust you faster.
🎬 Video Tutorial
⭐ Key Features
Complete company profile - logo, banner, headline, business size, and ecosystem roles
About Us - mission & vision, company story, competitive advantages, industries served
Compliance & Standards - AS9100, CMMC, ISO, and other certifications
Manufacturing Capabilities - supply chain role, capabilities matrix, materials
Offerings - service, product, and training offerings
Equipment list - pulls directly from your Equipments registry
Portfolio & Media - photos, case studies, and example builds
Business identifiers - NAICS codes, CAGE code, DUNS number
Publish in Business Directory and Web - Make your business discoverable on Helios and the internet
⭐ Key Terms
Ecosystem RolesIndustry categories that describe your company's position in the supply chain (for example, Contract Manufacturer, Job Shop, OEM, Industrial Distributor).
BranchA physical location or facility of your business, including address and contact details.
HeadlineA short tagline (up to 180 characters) summarizing your company's value proposition.
Claimed ProfileA profile that has been verified and is being actively managed by a confirmed employee of the company.
Unclaimed ProfileA profile that exists in the directory but has not yet been verified or managed by the company.
Listing VisibilityControls whether your profile appears in the Helios Discover Business directory.
Publish to InternetCreates a public profile page that anyone can visit.
📋 Understanding the Page Layout
Business Profile is accessed via Businesses → Profile in the left navigation. The page has a full-width banner image at the top (editable via Edit Banner) and a company logo overlaid on the bottom-left of the banner. Action buttons in the top-right include: Share (copy a link to your public profile), Listing Visibility, and Publish to Internet.
🔑 Step-by-step Guides
How to Set Up Your Business Profile
01
Click Edit Banner to upload a cover photo and click on the logo area to upload your company logo.
02
Fill in your Name, Business Size, and Headline.
03
Select your Ecosystem Roles and Industries Served.
04
Fill in Branches with your primary location and contact details.
05
Complete the About section: Mission & Vision, Our Story, Competitive Advantage, Compliance & Standards, Customers Served, and Association Memberships.
06
Add your Service Offerings, Product Offerings, and Training Offerings.
07
Fill in Manufacturing Capabilities: supply chain role, capabilities matrix, and equipment list.
08
Add Business Identifiers, Online Presence links, and Portfolio & Media images.
09
Click Listing Visibility or Publish to Internet to make your profile visible across Helios and the web.
How to Share Your Business Profile
01
Click the Share button at the top right portion of the page.
02
A modal panel will open displaying a fast-share link and a QR code that you can scan on your phone.
How to Manage Directory Visibility and Preview Your Profile
01
Click Listing Visibility.
02
Enable Show in Discover Businesses to publish your profile to the business directory.
03
Click Preview to review how your profile will appear to other users.
How to Publish Your Profile to the Internet
01
Click Publish to internet.
02
Enter or customize your Page Address.
03
Click Save.
04
Turn on Search Engine Indexing to allow search engines to discover your public profile.
05
Once published, copy your public link or share it directly via X, LinkedIn, Facebook, WhatsApp, or Email.
🏢 Business Profile Fields Explained
Main (Left) Column
Name (required)
Your business display name.
Headline (required)
A short tagline up to 180 characters.
About
A longer company description, up to 5,000 characters.
Competitive Advantage
A rich-text field to highlight what sets you apart.
Ecosystem Roles (required)
Select all roles that describe your business.
Industries Served (required)
Multi-select checkboxes for industries you serve.
Compliance & Standards
Standards and certifications you follow.
Business Size (required)
A dropdown to select your employee count range.
Right Column
Branches
Add locations with Branch Name, Address, Contact Email, and Contact Phone. Add multiple via Add One More Location.
Contacts
Add named contacts with their role or contact type.
Business Identifiers
Tax ID/EIN, NAICS Code, SIC Code, DUNS Identifier, Cage Code.
Portfolio & Media
Upload project photos, case studies, or example builds (up to 20 files, max 10 MB each).
Social & Web Links
Add your website URL and social media profile links.
❓ Frequently Asked Questions
What is the difference between publishing to the Business Directory and publishing to the Internet?
Publishing to the Business Directory makes your profile discoverable by other Helios users. Publishing to the Internet creates a public web page that can be shared directly and, if Search Engine Indexing is enabled, discovered through search engines.
Can I have more than one branch?
Yes. Click Add One More Location in the Branches section to add as many branches as needed, each with its own address and contact details.
Who can see my Business Profile?
Profiles published to the Business Directory are visible to other Helios users. Profiles published to the Internet are accessible to anyone with the public link and can also appear in search engine results if indexing is enabled.
Does my equipment list pull from the Equipments feature?
Yes. Equipment added to your Equipments registry automatically populates in the Manufacturing Capabilities section of your Business Profile but internal notes, activities, etc. are only visible to your team.
🔧 Troubleshooting
My profile isn't appearing in Business Listings.
Make sure Show in Discover Businesses is enabled under Listing Visibility. Only profiles published to the Business Directory appear in Business Listings.
My public profile isn't showing up on the Internet.
Verify that you've published your profile using Publish to Internet and turned on Search Engine Indexing. It may take some time for search engines to index new or updated pages.
I cannot edit certain fields on my profile.
Some fields require clicking the Edit or pencil icon next to that section before they become editable.
I see a message that says 'This business profile is unclaimed.'
This means the profile was auto-generated from directory data and has not been verified. Click Claim This Business and follow the verification steps to take ownership.
💡 Tips for Getting the Most Out of Business Profile
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⭐
A complete profile scores higher in the Profile Completeness tracker on your Dashboard. Aim for 100% to maximize visibility.
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⭐
Use Preview to review how your profile appears before publishing it to the Business Directory or the Internet..
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⭐
Add multiple Branches if your business has more than one location, Each branch can have its own contact details.
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⭐
Publish your profile to the Business Directory to be discovered by Helios users, and publish it to the Internet to share a public page that helps potential partners, customers, and collaborators learn about your business.
