Helios

Getting Started with Helios Business Profile

Overview

What Is Business Profile?

Your Business Profile is your company's public-facing page on Helios, a structured, detailed representation of your capabilities, certifications, equipment, and offerings. Turn a basic company listing into a trusted manufacturing presence. No ads. No paid placements. Visibility earned through real capabilities.

Who Is It For?

Businesses - present your full capabilities, certifications, equipment, and offerings so buyers, experts, and partners can find you, understand you, and trust you faster.

Key Features

Complete company profile - logo, banner, headline, business size, and ecosystem roles
About Us - mission & vision, company story, competitive advantages, industries served
Compliance & Standards - AS9100, CMMC, ISO, and other certifications
Manufacturing Capabilities - supply chain role, capabilities matrix, materials
Offerings - service, product, and training offerings
Equipment list - pulls directly from your Equipments registry
Portfolio & Media - photos, case studies, and example builds
Business identifiers - NAICS codes, CAGE code, DUNS number
Publish / Verify - controls visibility and adds a trust verification badge

Key Terms

Ecosystem Roles - Industry categories that describe your company's position in the supply chain (for example, Contract Manufacturer, Job Shop, OEM, Industrial Distributor).
Branch - A physical location or facility of your business, including address and contact details.
Headline - A short tagline (up to 180 characters) summarizing your company's value proposition.
Claimed Profile - A profile that has been verified and is being actively managed by a confirmed employee of the company.
Unclaimed Profile - A profile that exists in the directory but has not yet been verified or managed by the company.
Publish / Unpublish - Controls whether your profile is visible to other users on Helios.

Understanding the Page Layout

Business Profile is accessed via Businesses → Profile in the left navigation. The page has a full-width banner image at the top (editable via Edit Banner) and a company logo overlaid on the bottom-left of the banner. Action buttons in the top-right include: Share (copy a link to your public profile), Preview (see how your profile looks to visitors), Verify Profile, and Publish / Unpublish Profile.

Business Profile Fields Explained

Main (Left) Column

Name (required) - Your business display name.
Headline (required) - A short tagline up to 180 characters.
About - A longer company description, up to 5,000 characters.
Competitive Advantage - A rich-text field to highlight what sets you apart.
Ecosystem Roles (required) - Select all roles that describe your business.
Industries Served (required) - Multi-select checkboxes for industries you serve.
Compliance & Standards - Standards and certifications you follow.
Business Size (required) - A dropdown to select your employee count range.

Right Column

Branches - Add locations with Branch Name, Address, Contact Email, and Contact Phone. Add multiple via Add One More Location.
Contacts - Add named contacts with their role or contact type.
Business Identifiers - Tax ID/EIN, NAICS Code, SIC Code, DUNS Identifier, Cage Code.
Portfolio & Media - Upload project photos, case studies, or example builds (up to 20 files, max 10 MB each).
Social & Web Links - Add your website URL and social media profile links.

How to Set Up Your Business Profile

Click Edit Banner to upload a cover photo and click on the logo area to upload your company logo.
Fill in your Name, Business Size, and Headline.
Select your Ecosystem Roles and Industries Served.
Fill in Branches with your primary location and contact details.
Complete the About section: Mission & Vision, Our Story, Competitive Advantage, Compliance & Standards, Customers Served, and Association Memberships.
Add your Service Offerings, Product Offerings, and Training Offerings.
Fill in Manufacturing Capabilities: supply chain role, capabilities matrix, and equipment list.
Add Business Identifiers, Online Presence links, and Portfolio & Media images.
Click Verify Profile, then Publish Profile to make your profile visible across Helios.

Click Preview at the top of the Business Profile page to see how your profile appears to other users.
Click Share to copy a shareable link to your profile.
To make your profile temporarily invisible, click Unpublish Profile.

Frequently Asked Questions

What is the difference between Publish and Verify Profile?+

Publishing makes your profile visible to other users on Helios. Verifying submits it for review by the Helios team to confirm your business's legitimacy, which adds a verification badge and increases trust with other members.

Can I have more than one branch?+

Yes. Click Add One More Location in the Branches section to add as many branches as needed, each with its own address and contact details.

Who can see my Business Profile?+

Any user logged into Helios can view published profiles in the Business Listings directory. Unpublished profiles are only visible to you.

Does my equipment list pull from the Equipments feature?+

Yes. Equipment added to your Equipments registry automatically populates in the Manufacturing Capabilities section of your Business Profile but internal notes, activities, etc. are only visible to your team.

Troubleshooting

My profile is not appearing in Business Listings.+

Ensure your profile is published. The top of your Business Profile page should show an Unpublish Profile button if it is live. If it shows Publish, click it to make your profile visible.

I cannot edit certain fields on my profile.+

Some fields require clicking the Edit or pencil icon next to that section before they become editable.

I see a message that says 'This business profile is unclaimed.'+

This means the profile was auto-generated from directory data and has not been verified. Click Claim This Business and follow the verification steps to take ownership.

Tips for Getting the Most Out of Business Profile

A complete profile scores higher in the Profile Completeness tracker on your Dashboard. Aim for 100% to maximize visibility.
Use the Preview button frequently to see exactly what potential clients and experts see when they view your listing.
Add multiple Branches if your business has more than one location, Each branch can have its own contact details.
The Verify Profile button initiates a verification process that adds a trust badge to your listing, increasing credibility with potential partners.

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