Helios Help Center
Community Standards
Helios is a professional platform built for the manufacturing community. Everyone who joins (businesses, experts, vendors, students, and community participants) plays a role in keeping it useful, respectful, and trustworthy.
These Community Standards describe what good participation looks like on Helios in everyday terms. They are not a substitute for the Code of Conduct or the Terms of Service, but they give members a practical picture of how to engage well on the platform.
The following behaviors are not permitted on Helios and may result in content removal, account restrictions, or suspension:
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Harassment, threats, intimidation, or abusive communication toward any user
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Impersonating another person, company, brand, or organization
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Posting false credentials, fabricated work samples, or misleading service descriptions
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Manipulating ratings, reviews, or platform discovery through inauthentic activity
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Sharing confidential, proprietary, or export-controlled information without authorization
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Uploading malware, phishing links, or malicious files
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Soliciting or facilitating transactions outside of Helios to avoid platform processes
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Posting content that is illegal, hateful, explicit, or harmful
For the full list of prohibited conduct and enforcement consequences, see the Code of Conduct.
If a professional disagreement arises over a deliverable, a scope expectation, or a communication, the best first step is direct, professional communication through the Helios messaging system. Keep a record of what was agreed, what was delivered, and what was raised.
If a situation cannot be resolved directly, Helios support is available to assist.
Who do these standards apply to?
What is the difference between Community Standards and the Code of Conduct?
What happens if someone doesn't follow these standards?
Can I report a user who is not following these standards?
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A complete, accurate profile builds trust before a single message is sent. Take time to represent your experience and credentials honestly.
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Keep all communication inside the Helios platform. Off-platform conversations are harder to document and may not be eligible for support in a dispute.
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If something feels wrong (a suspicious request, pressure to move communication off-platform, or an offer that seems too good to be true), report it before taking further action.
