Helios Copyright & Infringement Policy
Helios respects intellectual property rights and expects all users to do the same.
Because Helios may allow users to post profiles, service listings, project materials, documents, images, manuals, CAD-related files, specifications, portfolio content, and other materials, users must only upload, share, request, sell, use, or distribute content they are authorized to handle.
This Policy explains what is prohibited, how to report copyright infringement or other intellectual property concerns, and how Helios may respond.
1. What This Policy Covers
This Policy applies to content and materials made available on or through Helios, including:
- profile content
- service and marketplace listings
- uploaded documents and files
- images, graphics, videos, and written materials
- technical content, manuals, drawings, and specifications
- portfolio samples and examples of work
- other user-submitted or platform-displayed content.
2. What Users May Not Do
You may not use Helios to:
- upload, post, transmit, sell, share, or distribute copyrighted content without permission
- copy or reuse another person’s text, images, videos, manuals, templates, designs, or technical materials without authorization
- infringe copyrights, trademarks, patents, trade secrets, publicity rights, or other proprietary rights
- remove copyright notices, watermarks, attribution, or ownership information
- misrepresent that you own or created content when you do not
- submit false infringement claims or false counter-notices
- use confidential or restricted materials in ways you are not legally authorized to use.
3. User Responsibility
You are responsible for the content and materials you upload, submit, post, request, or share through Helios.
By using Helios, you represent that:
- you own the content you submit, or have the necessary rights, licenses, permissions, or authority to use it
- your content and use of the platform do not violate applicable law or the rights of others
- you will not use Helios to exploit, copy, or distribute another party’s protected work without authorization.
4. Reporting Copyright Infringement
If you believe that content on Helios infringes your copyright, or the copyright of a party you are authorized to represent, you may send Helios a written infringement notice.
To help Helios review the claim, your notice should include:
- your full name and contact information
- identification of the copyrighted work claimed to have been infringed
- identification of the allegedly infringing material and information reasonably sufficient to locate it on Helios
- a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law
- a statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner’s behalf
- your physical or electronic signature.
These elements track the statutory requirements for an effective DMCA takedown notice.
Helios may request additional information where needed to verify the claim, locate the content, assess authority, or evaluate the complaint.
5. Counter-Notice Process
If your content was removed or disabled because of a copyright claim, and you believe the material was removed by mistake or misidentification, you may send Helios a counter-notice.
A valid counter-notice should include:
- your name and contact information
- identification of the material that was removed or disabled and where it appeared before removal
- a statement under penalty of perjury that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification
- a statement consenting to the applicable court jurisdiction as required by law; and
- your physical or electronic signature
These elements reflect the statutory requirements for counter-notices under 17 U.S.C. § 512(g)(3).
If Helios receives a valid counter-notice, Helios may forward it to the original complaining party. Under the DMCA framework, a service provider that receives a compliant counter-notice generally restores the material not less than 10 and not more than 14 business days later, unless the complaining party notifies the provider that it has filed a court action seeking to restrain the allegedly infringing activity.
6. Helios Review and Enforcement
Helios may, in its discretion and as permitted by law:
- remove or disable access to allegedly infringing material
- request additional information from the reporting party or the uploader
- notify the affected user
- reject incomplete, unsupported, abusive, or bad-faith notices
- restore content where appropriate after review or counter-notice
- suspend listings, files, or features connected to repeated or serious violations
- suspend or terminate accounts involved in repeated infringement, abuse, fraud, or misuse of this process
The U.S. Copyright Office explains that service providers seeking Section 512 safe-harbor protections must designate a DMCA agent and respond expeditiously to remove or disable access to material identified in a compliant notice.
7. Repeat Infringers and Abuse of the Process
Helios may suspend or terminate accounts of users who are repeat infringers or who repeatedly upload, post, or distribute unauthorized content.
Helios may also take action against users who abuse the reporting system, including by submitting knowingly false claims, fraudulent notices, retaliatory complaints, or misleading counter-notices. U.S. copyright law also includes a misrepresentation provision for certain false notices and false counter-notices.
8. Other Intellectual Property Concerns
This Policy primarily addresses copyright complaints. Helios may also review reports involving:
- trademark infringement
- impersonation tied to brand misuse
- unauthorized use of logos or branded assets
- trade secret or confidential business information misuse
- other proprietary rights violations.
Helios may route those complaints through a separate review process where appropriate.
9. No Legal Determination by Helios
Helios is not a court and does not make final legal determinations regarding ownership, validity, infringement, fair use, licensing scope, or defenses. Helios may act based on the information available, platform risk, legal requirements, operational needs, and the integrity of the notice process.
10. How to Submit a Notice
Please send copyright infringement notices and counter-notices to:
Helios DMCA / Copyright Contact
Email:Support@helios.supplies
Attn: Copyright Agent / DMCA Agent
If Helios intends to rely on DMCA safe-harbor protections, the U.S. Copyright Office requires a designated agent registration and public posting of the agent’s contact information.
11. Policy Updates
Helios may update this Policy from time to time to reflect changes in law, platform functionality, rights-holder processes, or Helios operational practices. Continued use of Helios after an update means you agree to the revised Policy, to the extent permitted by law.
