Accounts & Access
Helios Help Center
Forgot Password
If you’ve forgotten your password or need to change it for security reasons, the Helios login page includes a self-service password reset flow. Reset links expire after 24 hours.
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🔑 How to Reset Your Password
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Go to the Helios login page at helios.supplies.
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Click Forgot Password below the login form.
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Enter your registered email address and click Send Reset Link.
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Check your inbox (including spam and junk folders) for the reset email.
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Click the Reset Password link in the email. It expires after 24 hours.
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Enter and confirm your new password. Use a strong, unique password.
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Click Save New Password.
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You will be redirected to the sign in page. Enter your credentials and you will be signed in.
💡 Password Best Practices
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Use at least 12 characters with a mix of uppercase, lowercase, numbers, and symbols
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Never reuse a password from another platform
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Use a password manager to generate and store strong passwords securely
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Change your password immediately if you suspect unauthorized access
